Help
Frequently asked questions.
Honest, plain answers on using AI well – grouped by who you are. Can't see yours? Ask us.
For educators
AI in your school – straight answers.
Won't AI just let students avoid thinking?
It can – if it's used to hand over the hard part. The evidence shows unrestricted AI during practice often lifts immediate results while harming what students retain. The answer is task design, not surveillance: keep the effortful thinking with the student. Our professional learning is built around exactly this.
Can AI-detection software reliably catch cheating?
No. Detectors are unreliable in both directions and disproportionately flag non-native and neurodivergent writers – several major providers withdrew their own tools. We help schools move to process evidence and assessment redesign instead – it's a core part of our professional learning.
How do we write a sensible AI policy?
Start from purpose and principles, not a blanket ban. We help schools and trusts build workable, evidence-informed policy through consulting and professional learning, drawing on frameworks like TeachAI.
Do you work with individual teachers or whole schools?
Both – single courses for one teacher, structured sequences for a faculty, and whole-staff programs or consulting for a school, network, or system. See professional learning or get in touch.
Is your guidance Australia-specific?
We're based on Dharug Country in Western Sydney, and our examples are grounded in the Australian context – the national Framework for Generative AI in Schools, ACARA and state authorities like NESA, and the eSafety Commissioner. The principles are international and the research we draw on is global, so we adapt readily – tell us your state and sector and we'll tailor it.
For students
Using AI well – your questions.
Is it cheating to use AI for my work?
It depends entirely on what your school allows and how you use it. Using AI to understand a topic is very different from having it write your essay. When in doubt: ask, declare how you used it, and keep the thinking yours.
Can AI actually help me learn, or does it just do the work?
It genuinely helps – if you use it to get unstuck, test yourself, and explain ideas back. Studies show outsourcing the hard part boosts your marks now but hurts what you can do without it later.
Will my teacher know if I used AI?
AI “detectors” are unreliable and wrongly flag plenty of real work, so that's the wrong thing to worry about. Being open about how you used it is far smarter – and a skill in itself.
Are your workshops right for my age?
Our workshops are designed for secondary and older students, and run for schools, groups, and societies. Tell us your year group and we'll fit the session.
Do I have to pay for your resources?
No – our glossaries, guides, and reading lists are free. Browse the library.
For business & healthcare
AI for your business – straight answers.
Where should a small business start with AI?
With one or two real problems – not a shopping list of tools. We help you find the highest-value, lowest-risk use cases first, then build capability from there. Talk to us about your setting.
Is our data safe if we use AI tools?
It depends on the tool and how it's configured – a consumer chatbot and a governed enterprise deployment are very different. Deciding what goes in, who's accountable, and what's logged is part of every engagement we run.
Do you work with healthcare organisations specifically?
Yes – healthcare is a specialism. We focus on safe, compliance-aware adoption across clinical and operational settings, where both the stakes and the upside are highest. See the business page.
What does a consulting engagement look like?
Typically a short discovery, a prioritised roadmap, then hands-on delivery and capability-building so it sticks – scoped to your size and goals. Start a conversation.
Can you train our team?
Yes – team upskilling and leadership programs, set or tailored to your business. Ask us about professional learning for business.
For the curious
New to AI? Start with these.
I'm completely new to AI – where do I start?
Right here. Start with our plain-English glossary and the resource library, then follow whatever thread interests you. No background needed.
Is AI going to take my job?
The honest answer is “it depends, and it's already changing some.” The useful move isn't to panic or dismiss it – it's to understand what it's genuinely good and bad at, which is what our resources are for.
What's the difference between ChatGPT, Claude, and Gemini?
They're competing AI assistants from different companies (OpenAI, Anthropic, Google), built on similar underlying technology. The differences are real but shift constantly; our glossary explains the terms behind them.
Do your resources cost anything?
No – everything in the library is free to read and share.
How do I keep up when AI changes so fast?
You don't have to track everything – just what matters for you. Our newsletter sends occasional, considered updates (no hype); sign up on any page.